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Congresswoman Barbara Comstock

Representing the 10th District of Virginia

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Comstock Letter to DHS Secretary Jeh Johnson On Dulles International Airport

July 7, 2015
Press Release

Below is the letter Congresswoman Comstock sent to Department of Homeland Security Secretary Jeh Johnson regarding Dulles International Airport as the highest loss claim payout amongst the nation's 30 busiest airports.  

The Honorable Jeh Johnson

Secretary of Homeland Security

Washington, D.C. 20528

Dear Mr. Johnson,

I was disturbed to read media reports that Dulles International Airport has the highest loss claim payout rate of the nation’s 30 busiest airports. This is especially alarming with the rate being close to 50% higher than Baltimore Washington International Airport and surpassing Reagan National Airport by over 150%.

These numbers represent thousands of additional complaints regarding broken, lost, or stolen luggage or items as well as $3 million in compensation to affected individuals and families. Millions of people travel through Dulles every year, many of whom are frequent flyers and call Virginia’s 10th Congressional District home.

It is essential that passengers and those who conduct trade via air travel have confidence in our aviation network.

For years Dulles has served as an economic driver for our region and a means to cultivate international business. Reports such as this threaten the very viability of Dulles, which is already facing challenges. In addition to this being a local and personal concern to me, it is also a professional one as a member of the Transportation & Infrastructure Committee and the Aviation Subcommittee.

I would appreciate you providing us with all the available information as to why Dulles has earned this undesirable distinction, is this problem still occurring, has it been stopped and, if so, with what certainty? I would also appreciate answers as to the specific types and number of items that were lost, stolen, or damaged, how many claims are still pending, were there or are there any patterns, was this problem with specific Transportation Security Administration workers and, if so, what is their status now? All travelers deserve to know their personal items, especially those items that can’t be replaced, will be treated with care and kept safe.

Sincerely,

Barbara Comstock

Member of Congress  

Link to letter here